If you have any queries, please do not hesitate to contact us. Burberry offers global assistance across multiple languages up to seven days a week, with service availability varying by language and region.

LIVE CHAT

Need some guidance? Chat with one of our Client Advisors using our Live Chat feature. Please ensure you have accepted our functional cookies to start your chat session. You can update your cookie settings here.

WHATSAPP

Click To WhatsApp

TELEPHONE

Your call will be connected to our English-speaking Burberry Customer Service team. If you would prefer support in Chinese, please contact us via the Live Chat function, where our Chinese-speaking advisors will be happy to assist you.

Kindly note that not all numbers may be accessible or covered by all mobile phone networks. Please also be mindful that we may monitor or record your communications for training and quality control purposes.


Contact us:

00 800 9621 3600

Our Client Advisors are available Monday – Sunday, 8:30am – 5:30pm, including holidays.

EMAIL

customerservice@burberry.com

POST

Burberry Limited
Horseferry House,
Horseferry Road,
London
SW1P 2AW
United Kingdom