Skip to Main ContentSkip to Footer

Japan Only - SCTL Indications

Company Name (Retailer name)

Burberry Japan K.K.

The person in charge

Claudia Kim, President - Japan & Korea

AddressJapan

Burberry Japan K.K.
Ginza Marronier Bldg
2-5-14 Ginza
Chuo-ku
Tokyo 104-0061
Japan

Telephone Number

Japanese: 0066-33-812819


English: 0066-33-813087

Telephone customer service opening Hours

Japanese: Mon-Fri (excluding public holidays) 09:00-20:00 JST English: 24 hour service

Email Address

asia.customerservice@burberry.com

Retail Price

Price of each item includes tax.

Delivery Times

Estimated 1-7 working days from the date of shipment. For more details, please see

Shipping

in the Customer Service section.

Payment

We accept the following methods of payment:

  • Visa
  • American Express
  • MasterCard
  • JCB
  • Diners
  • Discover
  • Union Pay

For more details, please see Payment in the customer service section.

Returns

Free returns are available for all full price items purchased on Burberry.com within 30 days of shipping and all sale items within 14 days of receipt, provided the return conditions specified below are met. Please note it is not possible to return personalised or monogrammed items. For more details, please see Returns in the Customer Service section

Sign up

Find a Store
If you are using a screen-reader and are having problems using this website, please call 00 800 9621 3600 or contact us for assistance.
Burberry Limited, Horseferry House, Horseferry Road, London, SW1P 2AW
Registered in England & Wales
Registered Company Number: 00162636